UpTrajectory Review

Harvard Business Review has published a piece by Namrata Goyal tackling a tension every leader eventually hits: the advice to be authentic can quietly work against you. The available preview text is minimal, but the headline and framing signal a research-driven argument that authenticity is not a blanket virtue. The distinction being drawn is between sharing the right things and sharing in the right way, which suggests the article likely explores how leaders miscalibrate vulnerability, disclosure, or self-expression in professional settings. For readers who have absorbed years of leadership advice celebrating radical transparency, this piece appears to challenge whether unfiltered honesty always builds trust or whether it can instead erode confidence in your judgment.

For a small-business operator, this lands close to home. When you run a company with ten or fifty employees, your personal credibility is often the operating system of the business. Your team watches how you handle stress, uncertainty, and setbacks, and they take cues from what you choose to reveal. If the research holds, the implication is that a founder who openly shares every doubt or frustration may inadvertently destabilize the people depending on them for direction. Conversely, a leader who shares nothing may seem distant or inauthentic in the opposite direction. The stakes are higher in a small organization because there is no layer of middle management to absorb or reinterpret your signals; your words land directly on the people doing the work.

What seems genuinely new or at least underappreciated here is the framing that authenticity itself can be the problem rather than the solution. Much of the leadership literature treats authenticity as an unqualified good, so a research-based counterargument is worth taking seriously. Where we would push back is if the piece draws too sharp a line between strategic self-presentation and genuine connection. Most experienced operators know that authenticity is not binary; it is a dial. The more useful question is not whether to be authentic but what form of authenticity serves the people you lead in a given moment. If Goyal's research identifies specific behaviors or disclosure patterns that backfire, that would be genuinely actionable rather than just contrarian.

The second-order effects cut in a few directions. Leaders who overcorrect toward caution may lose the trust that comes from showing real humanity, especially with younger employees who tend to expect transparency from authority figures. On the other hand, leaders who lean too far into unfiltered sharing may find that their candor gets read as volatility or lack of conviction, which can ripple into hiring, retention, and even how customers perceive the brand. There is also a gender and cultural dimension worth noting: research on leadership communication often shows that the same behavior gets interpreted differently depending on who is doing it, so the risks of getting authenticity wrong are not evenly distributed across all leaders.

What to watch next is whether the full article provides concrete frameworks or examples that operators can apply in real time, such as guidelines for when disclosure helps versus hurts, or how to calibrate tone and timing. If you lead a team, the practical move is to audit your own communication habits: are you sharing strategically to build trust and context, or are you processing your own uncertainty in front of people who need steadiness from you? The takeaway is not to perform a false version of yourself but to recognize that leadership requires intentionality about what you share, when, and to what end. That is a harder discipline than simply being yourself, but it is likely the one that actually serves the people counting on you.

Takeaway: Authenticity without intention can undermine trust; be deliberate about what you share, when, and why.

Excerpt from the original — Harvard Business Review

<p>How to share the right things&#8212;in the right way.</p>