UpTrajectory Review
CIO Magazine explores the challenges small businesses face in translating AI investments into tangible results. As many organizations dive into AI, the focus is shifting from isolated experiments to broader, enterprise-wide applications. Jeff Baker from PwC emphasizes the need for businesses to collaborate closely with AI engineers to ensure that technology serves real business outcomes rather than just showcasing capabilities.
For small business owners, this discussion is particularly relevant as it highlights the importance of strategic implementation over mere investment. Many operators may find themselves stuck in the experimental phase, but Baker's advice to integrate AI into core business functions can drive meaningful change. It's crucial to identify specific areas where AI can enhance productivity or customer engagement, rather than pursuing flashy projects that don't impact the bottom line.
“The more we can team the AI engineers with people inside the business who are asking for the technology, the more you’re going to see meaningful outcomes.” — CIO Magazine
Takeaway: Focus on integrating AI into core business functions to drive measurable outcomes.
Excerpt from the original — CIO Magazine
As organizations continue to invest heavily in AI, many CIOs are still working to understand how those investments translate into measurable business impact. At the center of that challenge is a shift in how AI is approached, from isolated experimentation to enterprise-wide execution. In this conversation, Jeff Baker, Technology Managed Services Lead at PwC, shares how organizations can move beyond early-stage use cases and begin realizing meaningful outcomes.
Jeff Baker, Technology Managed Services Lead at PwC
CIO.com: Many CIOs are investing in AI but haven’t necessarily seen a return on that investment yet. What does it take to move from investment to actual innovation?
Jeff Baker: A couple of things. I don’t think a lot of our clients are thinking big enough about the impact of AI and some of the possibilities that are out there. One of the things we’re encouraging them to …